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Q No.1 Punctuate the following sentences correctly:

 There are three choices in this life: Be good, get good or give up.
 How wonderful this news is!
 Levin wanted friendship and got friendliness. He wanted steak and they offered Spam.
 Where are you going right now?
 Our labors in life learning, earning and yearning are also our reasons for living.


Write a detailed note on listening skill and how you can be a better listener.

Marking Scheme
Definition and explanation of listening:
Types of listening: How to be a better listener:

Definition
Listening can be simply defined as “accurate perception of what is being communicated”. Accuracy is never 100% because of the different perception of individuals.
Dumont and Lennon has defined it as Listening is the complex and selective process of Receiving, Focusing, Deciphering, Accepting and storing.
Listening take place only when all the process are present:

Explanation.
 Receiving means hearing
 Focusing means paying attention to the solution
 Deciphering means decoding the words received or focused upon
 Accepting means interpreting the message as intended by the speaker.
 Storing means putting the accepted message as decoding by the speaker.

It should be remembered that sound or voice that we receive is not ‘Listening’. Sometime we ‘hear’ something but don’t ‘listen’ anything. Consequently listening plus understanding some message and storing it in mind for future reference.

Types of listening
Good listening requires omission of personal biases as well as distractions. With positive attitude and active involvement, through summaries and evaluation, we can have fruitful listening experience.
There are many names for different types of listening.

 Active listening: Listening in a way that demonstrates interest and encourages continued speaking.

 Appreciative listening: Looking for ways to accept and appreciate the other person through what they say. Seeking opportunity to praise.
 Alternatively listening to something for pleasure, such as to music

 Critical listening: Listening in order to evaluate, criticize or otherwise pass judgment on what someone else says.

 Dialogic listenining: Finding meaning through conversational exchange, asking for clarity and testing understanding

 Empathetic listening: Seeking to understand what the other person is feeling.

 Reflective listening: Listening, and then reflecting back to the other person what they have said.

 Partial listening: Listening most of the time but also spending some time day-dreaming or thinking of a response

 Therapeutic listening: Seeking to understand what the other person is feeling.

 Total listening: Paying very close attention in active listening to what is said and the deeper meaning found through how it is said.

 Whole – person listening: Seeking to understand the person, their personality and their real and unspoken meanings and motivators.

How to be a better listener
Listening is a purposeful activity. It should not happen but should make it happen. We listen to gain information, question and test evidence to be inspired our own achieved by following these suggestions to improve listening:

Be prepared
Before attending the students of a class should complete their reading and assignments, and outside listeners should learn something about the speaker, the topic, the audience and the situation.

Accent the positive
To improve listening skill. Adopt a positive and constructive, not negative one. Try to find something useful in the listening.

Focus your Attention
Tune out by facing the speaker and maintaining contact and understanding the nonverbal cures to improve your listening blot out your meandering thoughts and focus on what is being said

Take Notes
Jot down ideas, thought only phrases and important words, not full sentences. Even singles words or incomplete sentence will later be a memory jogger of what was said.

Curb the Impulse to Interrupt
Attending interviews, conferences and meeting, listen attentively until the speaker invites questions. Don’t assume conclusions before the speaker has stated them.

Empathize with the Speaker
Try to put yourself in the place of the speaker so that you can see his point of view.

Remove Distraction
Fidgets and nervous habits impede good listening. Don’t doodle, tap, shuffle papers, read, mail or attend mobile phone.

Concentrate on Context
Search out the main ideas. Construct a mental outline where the speaker is going. Listen for transitions and progression of ideas.

Ask Questions
It is your right to ask questions at the conclusion of the talk.

Summarize and Evaluate
Restate in your on words just what you think was said. You should also question evidence used, and mentally test the rapidity of evidence in the support in support of a proposition.


by VUsolutions
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