How can scientific management, which provides managers with the capacity to analyze, predict, and control the behavior of the complex organizations, be applied in a world that is unpredictable, uncertain and even uncontrollable as today?
"The traditional scientific approach to management promised to provide managers with the capacity to analyze, predict, and control the behavior of the complex organizations they led. But the world most managers currently inhabit often appears to be unpredictable, uncertain, and even uncontrollable."
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