Blog: BNK603 1st Quiz Spring 2013 Shared by ambreen

01-State recognizes people as citizen while markets recognize people as_____.
*citizen
*consumers 
*nation
*population

02-The banking ombudsman was established in 2005 by the _________ government
 *Federal Government
*punjab government
*sindh government
*balochistan govenament

03-While implementing transformational programs, which of the following complexity/complexities bank have to face.
*Business model complexity
*Cultural complexity
*both business and culture complexity
*none of the above

04-Due to the BO (bank office) system for processing data, the task of data processing has been reduced from ________
*from 15 days to 3 days only
*from 15 days to 10 days only
*from 15 days to 5 days only
*from 15 days to 20 days only

05-A vision imposed by the new team at the top cascades down through the organization in the form of changes to the______days to ________ days.
????
???
??
?
06-Which of the following is/are the basic step/s in the action theory learning process?
*Invention of new meanings
*Discovery of espoused and theory-in-use
*Production of new actions and generalization of results
*All of the given options   page 46

07-Which of the following will help in achieving strategic Economies?
*scale
*focus
*scope
*all of the above  page 11

08-Consumers International articulated _____ basic responsibilities of consumers
*five  page 27
*seven
*three
*nine

09-In case of the account is opened in the name of the minor or nominee the bank should verify the identity of
????
???
??
?

Cu

Customer segmentation on the basis of ________and ______can brings a new opportunity in the market for bank.
behaviour and value  page 40
age and behaviour
age and value
culture and age