Question
There are certain aspects of decisions like the ‘management level’ at which the decision is taken, the ‘situation’ faced to take decision and the ‘type of decision’ etc.
Following are four different cases/ examples of decisions. You are required to identify Type of Decision (programmed or non-programmed), Management Level (upper, middle or lower), and the Situation (certainty, uncertainty or risk) for each case.
Sr. #
Situation
Type of Decision
Management level
Situation
1: Apple computer Incorporation has successfully launched Macintosh computers in all over world. Now apple is going to launch Clutches Laptop in market.
2: Lathe (machine tool) operators have specifications and rules that tell them whether the part they made is acceptable, discarded or should be reworked.
3: Wal-Mart has different retail stores in USA, UK, China and France. They are going to open their chain of retail stores in Pakistan, too; but know a little about the country’s cultural, laws and order, economic, and political conditions.
4: A multinational company is going to restructure its standard ERP (Enterprise Resource Planning) system in order to facilitate flow of information between all business functions and outside boundaries of organization.
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