Telenor Pakistan introduces new social services portal - News and Media

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Telenor Pakistan’s new social services portal
Telenor Pakistan is now making it easier for customers to get medical tips, legal advice, career guidance and other useful information by simply dialling 1911 on their mobile phones.

This new 24/7 social services hotline was created to help Telenor Pakistan subscribers obtain vital information in an affordable and easy to use way.




“I got free legal advice from the lawyer at 1911 for one of my long standing legal matters,” said Rahil, a 1911 user.



How it works

Today, when you dial 1911 from your Telenor Pakistan operated mobile phone, you are immediately presented with four options: Tele Doctor, Tele Lawyer, Tele Genie and Career Guidance. After making a selection, the user is transferred to their expert of choice, with an average waiting period of one minute, 10 seconds. All experts are licensed, experienced professionals who are employed by a third party service.



“Telenor Pakistan’s new 1911 social services portal was launched as an initiative to provide better social welfare services for our customers. We are giving them access to health care, educational guidance, legal advice and important facts with the press of a button,” said Lars Christian Iuel, Chief Marketing Officer, Telenor Pakistan.



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