CASE
Most of the nationalized corporations in Pakistan have been showing poor performance over the past decades. One of the main and much propagated reasons is the political interference. Due to political interference, a large number of people were recruited in these corporations. The major reason of this recruitment was to get political support in the masses. In order to adjust political interest, merit suffered a lot. People were recruited to posts without having relevant or required qualification and experience. This led to the improper performance of functions in these organizations. This fact led to the misuse of the resources in general and waste of resources in particular. It is evident that all the mentioned factors are linked with each other. This became the reason of too much ever increasing costs and declining revenues. Resultantly these organizations accrue financial loses and stand castigated by the public at large.
Question
Suppose you are appointed as a Total Quality Manager in any of these firms, Suggest how can the practices of TQM help your organization reduce costs and stand profiteering?
Word Limit: 500 words
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