Q.No.1: Why did Deming believe that managers should stop decision purely based on cost? 3marks
Q.No.2: The European Quality Award is divided into two parts to whom these are awarded? 3marks
Q.No.3: What were the structured rationality and philosophy towards change in the mechanistic model? (2.5+2.5) 5marks
Q.No.4: The (SPIOC) Supplier-Input-Process-Output-Customer diagram induced a high levelmap the process that "map out its basic steps" Explain the element of this process? 5marks
Q.No.2: The European Quality Award is divided into two parts to whom these are awarded? 3marks
Q.No.3: What were the structured rationality and philosophy towards change in the mechanistic model? (2.5+2.5) 5marks
Q.No.4: The (SPIOC) Supplier-Input-Process-Output-Customer diagram induced a high levelmap the process that "map out its basic steps" Explain the element of this process? 5marks
Q.No.5: Briefly explain as to how a management can be improved? 5marks
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