2 C
3 D
4 D
5 D
6 B
7 A
8 B
9 A
10 A
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______________________________
QUIZ 2
1. __________ occurs when organizational development practitioners claim that
an intervention will produce results that are unreasonable for the change
program or the situation.
a. Ethical Dilemmas
b. Misrepresentation
c. Coercion
d. Spirit of inquiry
2. “Decreasing number of customers” represents what in organization
development process?
a. A rapid change in organization
b. Diagnosis of problem
c. A specific problem
d. A general problem
3. “Organization development practitioner should consult the relevant
employees”. This is an example of which of the following contracting
process?
a. Describing
b. Mutual Expectations
c. Time and Resources
d. Ground Rules
4. Which of the following statement is true for development oriented diagnosis?
a. Managers are d in organization development when the organization
is not facing a problem
b. Managers are d in organization development when the organization
is facing small problems
c. Managers are d in organization development when the organization
is facing small but not significant problems
d. Managers are d in organization development when the organization
is facing major problems
5. In organizational systems, alignment refers to which of the following?
a. A concept that a manager can use varying degrees of inputs into the
organization
b. Development of a variety of satisfactory options
c. Transforming variety of options in a variety of ways to obtain satisfactory
outputs
d. A characteristic of the relationship between two or more parts
6. “How well the organization has met the expectations of different groups”
represents which of the following?
a. Stakeholder satisfaction
b. Productivity
c. Financial outputs
d. Nonprofit outputs
7. Which one of the following is the component of output at group level
diagnosis?
a. Goal clarity
b. Team effectiveness
c. Team functioning
d. Group composition
8. Coordination is most important for groups performing which of the following
tasks?
a. Independent tasks
b. Interdependent tasks
c. Mutually exclusive tasks
d. Self regulatory tasks
9. Which one of the following is NOT the component of design component at
individual level?
a. Skill variety
b. Task identity
c. Individual effectiveness
d. Task significant
10. “Responses can be quantified and easily summarized” is advantage of:
a. Interview
b. Questionnaire
c. Observation
d. Unobtrusive measures
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