All of the following are considered as the core values of correctness, except:
Select correct option:
Proper grammar
Punctuation
Spelling
Loudness page#110
Question # 2
Which of the following is not suggested for an appropriate ending of business writing?
Select correct option:
Keep the ending paragraph as long as circumstances allow.
Avoid the inclusion of negative information in the ending.
Include reader-benefit material, if appropriate.
State who is to perform the desired action if the action is to be performed by someone other than the reader.
Question # 3
Which one of the following is not required to keep conciseness in writing?
Select correct option:
Including only relevant material
Adding extra and unrelated information
Eliminating wordy expressions
Avoiding unnecessary repetition
Question # 4
Which of the following method is generally preferred when presenting positive or good-news information?
Select correct option:
Direct method page#120
Indirect method
Supporting method
Sustaining method
Question # 5
Business associates can be a helpful source for:
Select correct option:
Identifying probable questions and objections page#67
Can reveal questions and concerns
It is helpful to recall the questions
None of the given options
Question # 6
Which one of the following seating is the least comfortable for an audience, especially for presentations that last longer than an hour?
Select correct option:
U-formation
Modified T-formation
Conventional classroom style
Conventional theater style page#81
Question # 7
Which one of the following should not be interpreted to mean brevity, which will result in an incomplete message?
Select correct option:
Conciseness page#111
Correctness
Consideration
Courtesy
Question # 8
All of the following are Essential parts of a letter EXCEPT:
Select correct option:
Letterhead
Salutation
Subject line page#128
Signature
Question # 9
Q&A is an abbreviation of which of the following?
Select correct option:
Quest and availability
Question and answer page#68
Question and anticipation
Query and audience
Question # 10
All of the following are the benefits of handouts EXCEPT:
Select correct option:
Handouts eliminate the need for note taking.
Handouts provide an accurate record of the information being presented.
Handouts can be used with all types of presentation media.
Handouts passed out in advance tend to cause attendees to prejudge the presenter and/or the presentation. Page#94
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