Spring 2011
Assignment # 2
Total Marks: 15
Due Date: May 04, 2011
Objectives:
To asses students’ understanding and to motivate them in conceptual knowledge and practical application of the subject.
Instructions
1. Late assignments will not be accepted.
2. If the file is corrupt or problematic, it will be marked zero.
3. Plagiarism will never be tolerated. Plagiarism occurs when a student uses work done by someone else as if it was his or her own; however, taking the ideas from different sources and to express it in your own words will be encouraged.
4. If any assignment is found copied work, no marks will be awarded and the case may be referred to the head of the department for disciplinary action.
5. No assignment will be accepted via e-mail.
6. The file should be in Word doc form; the font color should be preferably black and font size can be 12 Times New Roman.
Question No.1 (10)
As a campus manager of Virtual University of Pakistan, write a letter to Director Administration of the University for the problems your campus is facing and request for the solution.
Question No.2 (5)
Make the following statements considerate:
1. When we travel on company expense, we will not receive approval for first class fare.
2. We don’t refund if the returned item is soiled or non-salable.
3. It is impossible to open an account for you today.
4. We are delighted to announce 8% interest on saving accounts.
5. We take pride to offer four different majors i.e. accounting, management, industrial management, and economics in The School of Management.
Note:
Consideration is to focus on ‘you’ Instead of ‘I’ or ‘we’; show audience Benefit or Interest in the receiver and emphasize facts positively and pleasantly.
Examples:
Without Consideration:
1. We don’t accept your claim of purchased goods but we have replacement for other goods.
2. Our manager will be busy in the meeting on Monday, so he cannot meet you this time.
With Consideration:
1. Your claim for purchased goods is accepted with replacement for other goods.
2. Your appointment with the manager is scheduled on Tuesday due to an important meeting on Monday
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